Wednesday, September 29, 2010

In 1995 Division A of Company X had 4850 customers. if there were 86 service errors

In 1995 Division A of Company X had 4850 customers. if there were 86 service errors in Division A that year, what was the service-error rate, in number of service errors per 100 customers, for Division B of company X in 1995 ?
(1) In 1995, the overall service-error rate for Divisions A and B combined was 1.5 service errors per 100 customers
(2) In 1995 Division B had 9350 customers, none of whom were customers of Division A












 From Statement (1)

(86 + x ) / (4850 + B) = 1.5 / 100

Where x = errors in Division B, B = customers in B.

Not Sufficient.

Is the above equation right?

From Statement (2)

We get B. Not Sufficient.

(1) + (2)

x is the only unknown. We can find x and later service errors per 100 customers.


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